Introduction
Welcome to the Nex Pharma platform. By accessing or using our platform, you agree to comply with and be bound by these Terms of Use, as well as any policies, guidelines, or notices made available to you. These Terms apply to all visitors, registered users, and account holders (collectively referred to as “Users,” “you,” or “your”) of the Nex Pharma platform, operated by Nex Pharma Sdn. Bhd. (“we,” “us,” or “our”).
Nex Pharma is a distributor and authorized agent, facilitating the supply of pharmaceutical products, health supplements, medical devices, and related healthcare products to licensed businesses, including pharmacies, clinics, hospitals, and healthcare providers.
By using our platform, creating an account, or placing an order through Nex Pharma, you acknowledge and agree to these Terms of Use. If you do not agree, please refrain from accessing or using our platform.
Amendments to Terms of Use
Nex Pharma reserves the right to modify, amend, or update these Terms of Use at any time, at our sole discretion. Such changes will take effect immediately upon posting on the platform. It is your responsibility to review these Terms regularly. Continued use of the platform after changes have been made constitutes your acceptance of the revised Terms.
Services Provided
Nex Pharma acts as a distributor and authorized agent, facilitating the supply and distribution of pharmaceutical products, health supplements, medical devices, and healthcare-related goods.
Key Aspects of Our Services:
- Nex Pharma only supplies to licensed pharmacies, clinics, hospitals, and healthcare institutions.
- All sales agreements and purchase orders are subject to supplier and regulatory approvals.
- Nex Pharma does not manufacture products, and all warranties, quality guarantees, and liabilities remain with the original manufacturers or suppliers.
- Orders and transactions facilitated through Nex Pharma are binding agreements between the buyer (registered healthcare entity) and Nex Pharma as a distributor or agent.
Nex Pharma does not assume responsibility for:
- The final dispensation of pharmaceutical products to end-users or patients.
- Medical advice, patient consultations, or treatment recommendations—all medical decisions must be made by licensed professionals.
- Product use compliance, as all purchases must be made by licensed healthcare providers who are responsible for ensuring proper handling and administration.
Account Registration & Security
To access certain services on the Nex Pharma platform, Users must register for an account and provide accurate, current, and complete information.
By registering, you agree to:
- Ensure your account information remains accurate and up to date.
- Maintain the confidentiality of your login credentials.
- Notify Nex Pharma immediately if you become aware of unauthorized account access or security breaches.
- Exit your account at the end of each session.
Nex Pharma reserves the right to suspend or terminate accounts if any fraudulent, illegal, or unauthorized activities are detected.
User Conduct & Prohibited Activities
By using the Nex Pharma platform, you agree to comply with all applicable laws and regulations. You may not:
- Provide false, misleading, or deceptive information.
- Engage in fraudulent, abusive, or illegal activities.
- Impersonate any entity or misrepresent your affiliation with any organization.
- Attempt to disrupt or manipulate the platform through unauthorized access, data scraping, or malicious activities.
- Post content that is defamatory, offensive, or violates intellectual property rights.
Nex Pharma reserves the right to remove content, suspend accounts, or take legal action against any User found violating these Terms.
Ownership of Content & Intellectual Property Rights
All content, software, images, text, and branding on the Nex Pharma platform is intellectual property owned by Nex Pharma or its licensors. Users may not:
- Reproduce, distribute, modify, or publicly display any content from the platform without prior written consent from Nex Pharma.
- Use the platform’s branding, images, or proprietary materials for unauthorized commercial use.
Users retain ownership of any content submitted or posted on the platform but grant Nex Pharma a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute such content for business purposes.
Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal and business data. By using the platform, you consent to our data collection and processing as described in the Privacy Policy.
Limitation of Liability
To the fullest extent permitted by law:
Nex Pharma shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use of the platform.
- Any transactions or agreements between buyers and manufacturers/suppliers.
- Any loss of data, business interruption, or technical issues.
Nex Pharma provides the platform and services “as is” and “as available” without warranties of any kind, whether express or implied.
Indemnification
You agree to indemnify, defend, and hold harmless Nex Pharma, its affiliates, directors, officers, employees, and agents from any claims, damages, or losses arising from:
- Your use of the platform.
- Your violation of these Terms.
- Any activity related to your account or transactions.
Termination of Services
Nex Pharma reserves the right to terminate or suspend your account and access to the platform at any time, without prior notice, if we determine that you have:
- Violated these Terms.
- Engaged in illegal, fraudulent, or non-compliant activities.
Upon termination, your rights to access and use the platform will cease immediately. You remain responsible for completing any pending transactions.
Governing Law & Dispute Resolution
These Terms of Use are governed by the laws of Malaysia. Any disputes or claims shall first be resolved through good faith negotiation. If negotiations fail, disputes will be submitted to arbitration in accordance with applicable laws.
Miscellaneous
- These Terms, along with any referenced policies, constitute the entire agreement between you and Nex Pharma.
- If any provision of these Terms is found invalid, the remaining provisions will remain in effect.
- Failure to enforce any provision of these Terms does not constitute a waiver of Nex Pharma’s rights.
Contact Information
For any questions, concerns, or clarifications regarding these Terms of Use, please contact:
Email: support@nexpharma.com
We appreciate your cooperation in adhering to these Terms and ensuring a secure and compliant business environment on the Nex Pharma platform.
