
Medsons Basic Aqueous Cream 120g
Medsons Basic Aqua Cream is a light and non-sticky dual-action cream for dry, sensitive, and irritated skin. It helps maintain the skin’s natural moisture balance and can be used as a soap substitute without stripping natural oils. It effectively moisturizes very dry skin, soothes and itching caused by dry skin, and acts as a gentle makeup remover for sensitive skin.
Medsons Basic Aqua Cream is a light and non-sticky dual-action cream for dry, sensitive, and irritated skin. It helps maintain the skin’s natural moisture balance and can be used as a soap substitute without stripping natural oils. It effectively moisturizes very dry skin, soothes and itching caused by dry skin, and acts as a gentle makeup remover for sensitive skin.
DIRECTIONS FOR USE:
For Normal to Dry Skin:
As a Moisturiser: Apply frequently to affected area as needed.
As a Soap Substitute: Use as a mild cleanser by smoothing it over the body, leave on for a while and rinse off with water.
As Make-up Removal: Apply directly with the aid of a cotton ball, then rinse with water.
Medsons Basic Aqua Cream is suitable for infants, children and adults.
CAUTIONS:
For external use only. Do not use on broken skin. Avoid contact with eyes. If product gets into eyes, thoroughly with water.
Medsons Basic Aqueous Cream 120g
RM16.90
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About this product
Product specifications
Free Shipping Policy
We offer complimentary standard shipping on all domestic orders totaling RM2,200 or above (excluding tax and discounts).
Shipping Coverage:
Valid for orders delivered within Peninsular Malaysia and East Malaysia.
Orders below RM2,200 will be charged shipping fees based on volumetric weight and location.
Express delivery, cold chain transport, or special handling may incur additional charges.
Dispatch Time:
Orders are usually processed and shipped within 1–3 working days, subject to stock availability and payment confirmation.
Delays due to public holidays, weather, or courier disruptions are beyond our control.
Tracking:
A tracking number will be provided once your order is shipped.
Bulk B2B shipments may use third-party logistics or LTL freight where applicable.
We want you to be satisfied with your order. Eligible items can be returned or exchanged, provided the following conditions are met:
Return Window:
Returns must be initiated within 7 days of receipt of goods.
Products must be returned to our warehouse within 14 days from the return approval date.
Eligibility Criteria:
Items must be unused, unopened, undamaged, and in original packaging.
Returns are not accepted for:
Prescription medicines
Cold chain / temperature-sensitive items
Final clearance / short expiry stock
Custom or special order items
Process:
Contact our Customer Service team via email or phone to initiate a return.
Provide the invoice number, reason for return, and photos (if applicable).
Once approved, return the item(s) using a tracked service to the address provided.
Exchanges:
Exchanges are permitted for eligible items based on stock availability.
If a replacement product is out of stock, a store credit or refund will be offered.
Shipping Costs:
Return shipping is the buyer’s responsibility unless the item was incorrect, expired, or damaged upon delivery.
For approved refunds, original shipping fees (if applicable) are non-refundable.
We back the quality of our products with a 30-day money back guarantee on eligible purchases.
Coverage:
Applies to first-time purchases only, on selected OTC, supplement, or personal care SKUs.
Does not apply to Rx medications, medical devices, cold chain, or bulk/volume purchases.
Product must be returned with at least 80% of its content remaining (for consumables).
Claim Process:
Submit a request within 30 days of invoice date.
Provide purchase proof, reason for dissatisfaction, and supporting details.
Once inspected and approved, refunds will be processed to the original payment method within 5–10 working days.
Limitations:
Only one refund per product per account or clinic.
Claims deemed abusive, repetitive, or against intended use may be denied.
Refunds exclude shipping fees, transaction fees, or damage incurred during return transit.