



Facial Serum
"Didn’t believe it when my friend told me this facial serum is good. So I gave it a try and amazingly, I haven’t been experiencing breakouts in a month! " – Cindy
30ML | 1.01FL.OZ
Our powerful cosmeceutical blend uses the latest skincare science to treat multiple skin concerns. Matrixyl® Synthe' 6™ reduces the appearance of wrinkles by up to 100% within 2 months, while SymRelief® 100 can reduce redness and irritation by up to 49% after 2 days. ProRenew Complex CLR™ and IBR-TCLC®, formulated with Calendula Oil and Vitamins A and E, fight the signs of aging while improving luminosity and calming irritated skin. Suitable for all skin types.
Benefits
- Treat acne-prone skin and minimize breakouts
- Calms and reduce redness after 1 use.
- Improves skin luminosity with Calendula Oil
- Reduce wrinkles and rejuvenate skin with all natural ingredients
Directions for use
Apply a few pumps of Glow Lab Serum and smooth in to face and neck AM or PM (or both!). Follow with Glow Lab Facial Moisturiser or Night Cream, or use on its own to treat and strengthen the skin on makeup free days
Ingredients
Water (Aqua), Cococaprylate, Lactococcus Ferment Lysate (ProRenew Complex CLR™), Butyrospermum Parkii (Shea) Butter, Glycerin, Hydroxypropyl Cyclodextrin, Palmitoyl Tripeptide-38 (Matrixyl® synthé 6™), Calendula Officinalis (Marigold) Flower Extract, Retinyl Palmitate (Vitamin A), Tocopherol (Vitamin E), Diheptyl Succinate, Capryloyl Glycerin/Sebacic Acid Copolymer, Carbomer, Glyceryl Citrate/Lactate/Linoleate/Oleate, Solanum Lycopersicum (Tomato) Fruit Extract (TCLC-IBR®), Bisabolol, Zingiber Officinale (Ginger) Root Extract (SymRelief® 100), Benzyl Alcohol, Dehydroacetic Acid (Preservatives), Sodium Phytate (Chelating Agent), Sodium Hydroxide (pH modifier), Fragrance (Essential Oil Blend*), Benzyl Benzoate, Benzyl Salicylate, Citronellol, Hexyl Cinnamaldehyde, Hydroxyisohexyl Cyclohexene Carboxaldehyde, Butylphenyl Methylpropional, Limonene, Linalool.
*Essential Oils include Jasminum Officinale (Jasmine) Flower Oil, Narcissus Poeticus (Daffodil) Flower Extract, Cananga Odorata (Ylang Ylang) Leaf Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Viola Odorata (Violet) Oil, Eugenia Caryophyllus (Clove) Leaf Oil.
Facial Serum
RM99.00
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Customer Care Support
Our pharmacists and customer service team are available to guide product selection and answer safety questions. Any questions jump on the live chat on the bottom right corner of this page with one of our team members.
Free Shipping Policy
We offer complimentary standard shipping on all domestic orders totaling RM2,200 or above (excluding tax and discounts).
Shipping Coverage:
Valid for orders delivered within Peninsular Malaysia and East Malaysia.
Orders below RM2,200 will be charged shipping fees based on volumetric weight and location.
Express delivery, cold chain transport, or special handling may incur additional charges.
Dispatch Time:
Orders are usually processed and shipped within 1–3 working days, subject to stock availability and payment confirmation.
Delays due to public holidays, weather, or courier disruptions are beyond our control.
Tracking:
A tracking number will be provided once your order is shipped.
Bulk B2B shipments may use third-party logistics or LTL freight where applicable.
We want you to be satisfied with your order. Eligible items can be returned or exchanged, provided the following conditions are met:
Return Window:
Returns must be initiated within 7 days of receipt of goods.
Products must be returned to our warehouse within 14 days from the return approval date.
Eligibility Criteria:
Items must be unused, unopened, undamaged, and in original packaging.
Returns are not accepted for:
Prescription medicines
Cold chain / temperature-sensitive items
Final clearance / short expiry stock
Custom or special order items
Process:
Contact our Customer Service team via email or phone to initiate a return.
Provide the invoice number, reason for return, and photos (if applicable).
Once approved, return the item(s) using a tracked service to the address provided.
Exchanges:
Exchanges are permitted for eligible items based on stock availability.
If a replacement product is out of stock, a store credit or refund will be offered.
Shipping Costs:
Return shipping is the buyer’s responsibility unless the item was incorrect, expired, or damaged upon delivery.
For approved refunds, original shipping fees (if applicable) are non-refundable.
We back the quality of our products with a 30-day money back guarantee on eligible purchases.
Coverage:
Applies to first-time purchases only, on selected OTC, supplement, or personal care SKUs.
Does not apply to Rx medications, medical devices, cold chain, or bulk/volume purchases.
Product must be returned with at least 80% of its content remaining (for consumables).
Claim Process:
Submit a request within 30 days of invoice date.
Provide purchase proof, reason for dissatisfaction, and supporting details.
Once inspected and approved, refunds will be processed to the original payment method within 5–10 working days.
Limitations:
Only one refund per product per account or clinic.
Claims deemed abusive, repetitive, or against intended use may be denied.
Refunds exclude shipping fees, transaction fees, or damage incurred during return transit.